Deeenber 24, 1937.6 Mite Me Le Yolton, Regional Director, We Ae Scheaffer Pen Company, Pert Madison, Towie Dear Irs Yolton: _ Thank you for your inquiry of December 22nd concerning our desk pen sete To be perfectly frank with you, M's. Yolton, the pen with the red ink never functioned. | My secretary, who was with me over twelve years and is with us yet, can vouch for it that I kept protesting to her that it seemed queer that the red ink would never work six hours after she filled it. 1 would ask her each morning when I wanted to use it if she had refilled it. It seemed as if the red ink pen never got the job done fron the beginning. Then after a year or so the pen with black ink began to fail mee I recall taking it back to Mir, Marks, and — whether he sent it in or uot I am mot sure, but he talked with your man about it, and whatever was done with it, it still would not work aad I used it for years only as on ornaments Incidentally, it was too expensive for mo to use as an ornanent. I would not object in the slightest to the pens if they would write. The points are ali right and I like them fine as a desk set when they work, but really they have never given me any services I have talked to a great number of owmers of this similar desk set and each one had the sane difficulty. i have yet to find a single man who owed this particular type of pen that said it gave him satisfactory services I contacted at least a dozen, In fact, I talked to Mr. Marks himself about his, and he said that it never gave him service, so it seems right that I should not expect to work if his did note your mine I thought it was just a miss~«out that firm had made on this type of pen, but I was not satisfied to pay this much money and get so little service. I am signing my letter with a Sheaffer Lifetime which I bought from Mr. Marks, one of your newest barrels. I like this Lifetime very much, and only wish your desk set would fumection like my vest edition. Very sincerely yours, FCAsAH : Director of Physical Education.