PHONE 402

7th at NEW HAMPSHIRE

 

Parker Buick Company
LAWRENCE, KANSAS
November 4, 1943.

Dear Phog:

Your letter dated November 2nd states that you
do not feel that the $2.00 charge made for removing
the carburetor October 16th was justified, since we
worked on the car September 24th, and did not find
the troublee The $2.00 will not break either of us
so we will forget it. However, do wish to state our
case very plainly so you will have no occasion for
complaint in the future.

When a customer brings his car to George Wise
with trouble such as yours, he checks thoroughly
before going into any major work, and has a reputation
with our customers for his efforts in trying to save
them expense on their car. He is particularly careful
with your car due to the numerous letters we have
received on bills rendered on work done.

You were charged on the September bill $2.50 for
labor which included installing points, installing
condenser, cleaning and adjusting spark plugs and
only adjusting the carburetor. When you returned the
car in October he found it necessary to remove the
carburetor and free up the automatic choke, therefore,

the $2.00 labor chargé.
noereigp ats ;
uUL- :

T. Be Parker,
Parker Buick Coe

TBPipp

“WHEN BETTER AUTOMOBILES ARE BUILT, BUICK WILL BUILD THEM.”