Parker Buick Co. lawrence, Sansas Dear Sir, I am enclosing my check for $14.02 after having deducted #2.20 from your bill for the items charged for checking for rattles and hose connections, plus tax. It seems to me thet on a new car this charge should not be necessary. The rattles are still theres; the radio hes been @ constant source of trouble with rattles, and the clock has never run. The charge for a check on hose connections on a new car doesn't make me any too happy. The car is burning too much oil, and I have always used Iso- wis in all my cars--and the 25¢ oil is good enough for me. In the future I would like to have Phillips bulk oil. I do not wish “canned” o11 because I don't care to pay for cane It is always my desire to pay my bills promptly, emd it doesn’t make me happy to be always calling your bookkeeper to ask her to deduct items that should not appear on my bill. Very sincerely yours, Director of Physical Education and Recreation FCA/pg Varsity Basketball Coach