University Daily Kansan, August 21, 1985
From trivial to crucial
Page 7
Callers find answers at KU Info
By Carol Stephenson
864-3506
Other than KU identification numbers, that number may be the one memorized most by KU students.
Those seven digits connect a caller with the KU Information Center, an office in the Kansas Union. The center offers a 24-hour information and referral service, Pat Khde, director of the Information Center, said recently.
The center receives about 600 calls a day, Kehde said.
"The calls range from minor questions such as where is Joliffe Hall," Kehde said, "to complex questions about academic policies."
David Kuo, Lawrence senior and an employee of the center, said most callers asked questions related to academics.
However, he said, "Sometimes people call with really wild trivia stuff."
Jane Sharp, Athens, Ohio, graduate student, said she heard about the center through her roommate. Sharp, who has only been living in Lawrence for about 1½ years, said her favorite question to ask the
center was how to get to shopping malls in the Kansas City area.
"We have a running joke that whenever anyone doesn't know the answer to the question, to call KU Information," she said.
Kuo said the 12 employees at the center this summer spent many hours answering the phones and searching for answers in the World Almanac, trivia books, science textbooks and other available reference books. Staff members also cut articles from local newspapers, anticipating that a caller may need the information.
If a caller has a question that can't be answered, staff members write the question down and try to find the information later, Kuo said.
"People call and if we can't answer a question they say, 'But you say you know everything.' Of course we don't claim to know everything, but we do try to find the answer to the caller's question." he said.
study was to determine if our population was a lot different than in 1980, and how effective we've been in serving everyone," Kehde said.
In April, the Information Center conducted a self-study to determine how well it was meeting the needs of students. The study was a replication of one done in 1980.
The staff asked every 10th caller questions such as how often he called the center, whether the questions he usually had were related to the center, whether he was on duty or other areas and how satisfied he was with responses to his questions.
"The purpose of doing a similar
"The survey wasn't random in that those surveyed selected to call us," Kehde said.
From the survey, the center found that most of the callers were students who had called the center before and found it to be friendly and helpful, Kehde said.
Of the callers who were not at home, 40 of 10 lived in Douglas County, the state.
"We do get a lot of long-distance calls, though," Kebhe said. "For a lot of people, our number is the only number they can still remember once they leave school. One guy from out of state called and asked a question about the metric system. He could have just called the local library in his area and found the information."
The KU Information Center in the Kansas Union provides answers to ordinary and offbeat questions 24 hours a day. In the foreground, Susan Crawford, an information Center employee, answers a question while Pat Kehde, director of the center, refers to one of the hundreds of pieces of information taped to the office's walls.
Since 1855
ound
Corner Drug
801 Mass.
Ad Prices Effective Thru September 14, 1985
*Free Prescription Delivery
*We participate in most insurance programs,
PCS, PAID, Medimet
*Store Hours 9-7 Mon-Sat
1-5 Sunday
PHONE 843-0200
L'EGG'S Sheer Elegance
Colors
Stylish fall colors
Control top pantyhose
$2.59
Saline Solution
8 oz. B&L Saline Solution or
Sensitive Eyes Saline Solution
MENNEN Speed Stick Deodorant 2.5 oz. $1.66
$2.29
Neutrogena T/Gel
Shampoo $2.69
4.4 oz.
Conditioner $2.49
4.4 oz.
Vaseline Intensive Care Lotion
Reg., Herbal, Aloe &
Ex-Strength 10 oz.
$1.77
Tylenol Extra Strength Capsules 100's $5.97
Oxy 10
Regular, Wash or Cover
$2.55
Rebate -1.00
Your Net Cost $1.55
coupon
Schiff and Plus Vitamins
Oral B Toothbrush $1.09
Rebate -1.00
Your Net Cost $.09
$1.00 off any bottle
to $2.00
$2.00 off any bottle
rom $4.00-$6.99
$3.00 off any bottle over $7.00
coupon
Color Print Film
Quality Kodak Film
$2.49 24 Exposure
12 39 15 Exposure Disc
$2.39 15 Exposure Disc
coupon
$2.99 film processing on any size rom of color print film.
PLUS you get a second set of prints FREE with our Twin Print Processing.
EMPTY YOUR CAMERA!
- Next Day Service most processing days
* We use Kodak Paper for a good look.
* This Coupon expires with
  Coupon only valid when presented with film
--belts
socks
jewelry
MARIA ANTENSETTE
Spouse of Friar
June 21, 2016; Feb. 16, 1978
Sportswear
College Town
Condor
O.P.
Organically Grown
Mickey & Company
Villager
Brittania
Sunset Blues
Maidenform Warner's
Lingerie
Coats
Dresses
Brenner Jerell Vicky Vaughn Sprouts Studio E Jellis
Bonders
Forecaster
Fashion Bilt
Accessories
Hours:
Mon.-Sat. 9:30-5:30
Thurs. 'til 8:30
835 Mass, 843-4833
HEAR AN ALPINE IN YOUR CAR FOR
GREAT DEALS GREAT SELECTION PROFESSIONAL INSTALLATION
We'll simply rollour Alpine Mobile Demo Unit to your car, set in our speakers and you'll have no doubts about the sound Alpine delivers.
You can compare Alpine to your existing system. Listen to your favorite tape.
Now, before you buy, you can hear how good an Alpine Car Audio System sounds in your car.
It's free, quick and easy. It's just one more example of how our professional service gives you today's best sound.
Without a doubt, it's part of The Alpine Touch. Come in soon and hear for yourself.
SOUNDS GREAT CAR
842-1438 25th Iowa — 1 Block West of Kief's Records
STEREO