Nation/World
University Daily Kansan / Monday. May 4, 1987
Airline service complaints
9
Down 24% All complaints Total complaints Per 100,000 passengers Aug. Sept. Aug. Sept.
Northwest Airlines 1585 1177 47.4 33.7
Continental Airlines 1343 971 38.6 24.7
Pan American World Airways 310 292 23.1 19.8
Hawaiian Airlines 65 90 15.1 18.6
Eastern Air Lines 913 679 24.3 17.6
Trans World Airlines 606 393 27.0 16.4
Midway Airlines 34 44 9.7 12.5
United Airlines 607 456 12.6 9.1
Jet America Airlines 11 7 10.5 6.5
Braniff Airlines 24 7 7.7 6.3
American Airlines 398 314 7.9 5.8
USAir 143 112 6.5 4.9
Piedmont Airlines 98 104 4.7 4.7
America West Airlines 78 144 8.0 3.9
Delta Air Lines 183 154 3.6 2.9
Pacific Southwest Airlines 29 27 3.0 2.7
Southwest Airlines 34 30 2.7 2.2
Alaska Airlines 14 8 3.9 2.0
NOTE: Service problems related to mergers and acquisitions in 70% of the airline industry have caused the number of complaints to rise in 1987.
Flight problems
| | Aug. | Sept. |
| :--- | :--- | :--- |
| 1. Northwest Airlines | 912 | 708 |
| 2. Continental Airlines | 551 | 402 |
| 3. Eastern Air Lines | 505 | 374 |
| 4. United Airlines | 244 | 207 |
| 5. Trans World Airlines | 273 | 171 |
Baggage handling
Aug. Sept.
1. Continental Airlines 225 152
2. Northwest Airlines 182 140
3. United Airlines 139 108
4. Eastern Air Lines 103 92
5. Pan American Airways 72 76
SOURCE: U.S. Department of Transportation
Knight-Ridder Graphic
Uphill Battle bike contest new challenge for cyclists
The race took place Saturday morning on Irving Hill Road from just west of Naismith Drive to Nichols Hall. The race was held in heats, and the winners of the first eight heats in the men's division competed in the final. The women's division had only enough competitors for one heat, which determined the winner.
winner.
David Macdonald, Fargo, N.D.,
junior, won the men's division in a time of one minute and 41 seconds.
Macdonald said he competed in 20 to 25 bicycle races each year that were 30 to 120 miles long, but the uphill race was a unique event.
Staff writer
Riding a bicycle four-fifths of a mile up a long, sloping hill in 40-degree temperatures may seem like a form of torture to many people.
But for about 40 men and four women, the first Uphill Battle bicycle race, sponsored by Templin Hall government, was a chance to compete in an unusual bike race that included the six winners impressive prizes.
Usually the only time there would be a sprint in a larger regular race would be to determine the leader in a
Macdonald said he won the final race by only about 5 inches after the second place finisher, Robert Coble, pulled alongside him at the end.
sage race," Macdonald said. "I wasn't used to this kind of a race. It was kind of strange."
Coble, who works for Student Union Activities but is not a KU student this semester, said he made a tactical error that cost him the race.
"We had a tailwind and were on a downhill sprint after we reached the top of the hill." Coble said. "When that happens you can't pass much because you are at top speed. I realized after the race I should have tried to pass him before he got to the top of the hill."
Coble said he enjoyed the race and was not disappointed he lost.
"Some people say they compete in bicycle races to get exercise," he said. "But everybody likes to win. It is the best feeling in the world."
But Macdonald said he was ecstatic to have won.
A short race such as the sprint is not as exhausting as a longer race, but it is more painful, Macdonald said.
sato.
"I got nauseated and felt that
metallic taste in my mouth like my lungs were collapsed," Macdonald said. "I was surprised how difficult it was. It was like the difference between a marathon and a 100-yard dash."
Kate Dineen, Lawrence graduate student, won the women's division. She said she raced in 20 to 30 races a year, and had done time trials up hills similar to Irving Hill. She said she was not surprised she won.
"I wish more women had turned out, but I was glad they offered equal prizes for men and women. That is rare," Dinneen said.
First place winners received a 9-inch color television, second place a microwave oven and third a radio-cassette recorder.
Rod McIntyre, resident director at Templin, said he proposed the bike race to the hall government in the spring. The government used money left over from last year's budget to pay for the prizes given to the winners.
Joe Singleton, Stanley junior, finished third in the men's division. Susan Owen, Salisbury, N.C., graduate student, was second in the women's division and Lori Turner, Wellington junior, was third.
FLOOR MODEL DEMO SPEAKER SALE
STADIUM BARBER SHOP 1033 Mass Downtown Quality Haircuts at Reasonable Prices Barbers
MOUNTAIN BIKE SALE
Our last sale was so successful that we ran out of bikes. We've restocked and we're ready to go again. Free highsecurity U lockwith purchase.
Open 7 Days
Prices start at $184^{95}$
1337 Mass.
749-0636
UPTOWN BICYCLES
CHECKERS PIZZA WE CUT OUR PRICES NOT OUR PIZZAS!
2-12" TWO-TOPPING PIZZAS, TWO SOFT DRINKS
$8.50 + tax
One coupon per pizza (expires 10-20-87)
--the KU student population. To that end, he monitors how many papers are picked up from each Kanan drop point every day. On the best days, he finds fewer than 10 papers left from the previous day at each drop point. On the worst, he doesn't find any; that tells Mel that there were students who stopped for a paper and didn't find one.
16" TWO-TOPPING PIZZA, TWO SOFT DRINKS
$7.50 + tax
(expires 10-20-87)
2214 YALE RD.
841-8010
Dine in or Carry out Free Delivery (limited area)
Hours:
Mon-Tuesday 4:p.m-1 a.m.
Tuesday 4:p.m-1 a.m.
Saturday 11:a.m-2 a.m.
Sunday 11:a.m-Midnight
"I put on 3500 pounds this morning."
That's about how many pounds of newspapers Mel Smith loads onto his van every morning in the process of delivering The University Daily Kansan. He hits the ground running shortly after 8 a.m. and in less than 3 hours, he distributes about 15,000 papers.
He starts at one end of the campus and works his way to the other. Then he starts all over again to make sure that every Kansan newspaper box stays supplied as long as there's a demand. According to Mel, he's responsible to one boss, and one boss only
Mel's job may sound like a lot of driving and heavy lifting to you, but it'll him it's a commitment. He cares about his job. He cares about the Kansan. And most of all, he cares about doing a good job for you.
Nobody else speaks your language.