WEDNESDAY, NOVEMBER 10, 2004
NEWS
THE UNIVERSITY DAILY KANSAN
5A
THIS IS A COPY OF THE SECOND SCAM E-MAIL FRAUD VICTIM ELISA ZAHN RECEIVED:
From: Commerce Bank - Center [mailto:service@commercebank.com]
Sent: Sun 11/7/2004 5:09 PM
To:
Cc:
Subject: [Spam:0005 SpamScore] Security Alert! Safeguard your account
Dear Commerce Bank Member,
Recently there have been a large number of identity theft attempts targeting Commerce customers. In order to safeguard your account, we require that you confirm your banking details (Credit Card information and login/password for online banking, if you have).
This process is mandatory, and if not completed within the nearest time your account of Credit Card may be subject to temporary suspension.
Thank you for your prompt attention to this matter and thank you for using Commerce Bank!
To securely confirm your Commerce Bank details please follow the link below:
https://banking.commercebank.com/Internet_Banking/security.asp
Commerce Bank - Fraud Center
1-800-453-BANK
CONTINUED FROM 1A
information. Phishers are usually able to convince up to five percent of their recipients to respond to them, according to the Anti-Phishing Working Group Web site.
FRAUD: Notes resemble Commerce Bank e-mails
fraud prevention@commercebank.com
"Phishing is the new 21st century crime," said Cindy Tetrault, manager of online banking and commercebank.com at Commerce Bank in Lawrence.
Do not reply to this e-mail as it is an unmonitored alias
Source: Elisa Zahn
It's easy to do because people can send out thousands of e-mails in minutes. Tetrault said.
"This is the first one we have seen targeting directly to students," she said.
Commerce Bank has seen scam e-mails before, but this one is different, she said.
If students are scammed, they should contact their banks and credit bureaus immediately. Tetrault said. If students notify the bank immediately, there's a
If you have a Commerce account,it can
be very deceiving. It really does look like it's tailored for your specific account."
Matt Fortner Olathe senior
good chance they will be reimbursed, she said.
"As long as notification is there, I can't imagine why we wouldn't," she said.
Matt Fortner, Olathe senior, is a friend of Zahn. He said he received the same scam e-mail four times during the last two weeks. The day after he got the first message, he talked to Zahn and found out what happened to her.
his personal information, Fortner said everything looked authentic.
Though he did not give out
"If you have a Commerce account, it can be very deceiving," he said. "It really does look like it's tailored for your specific account."
Tetrault said a good way for students to recognize scam emails is when they ask for personal information. No bank would ask for personal information by e-mail, she said.
Since Zahn's experience, both she and Fortner have been doing their part by warning their friends about the e-mails, she said. Zahn is working with the Tallahassee Police Department to help catch the thieves.
"I just hope they don't catch anyone else off-guard like they caught me," she said of the culprits.
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