====PAGE-LEVEL METADATA====
University Daily Kansan
Page 0667 from reel: NP 10603 (2004-04-01 to 2004-07-28)
https://digital.lib.ku.edu/ku-udk/66826

Title: Wireless Providers Address Complaints
Summary: Article examines rising complaints against wireless providers tracked by Better Business Bureau since 1997, with peak of 21,524 complaints in 2002. Discusses California's regulatory efforts, FCC involvement, and industry responses including improved customer service initiatives.
Category: local news
Subjects: telecommunications; consumer protection; customer service; cell phone industry
Named Entities: Tillery, Abby [staff writer]; Adkins, Sheila [Better Business Bureau]; Patrich, Lauren [FCC]; Doherty, Ryan [consumer]; Paprota, Kelly [consumer]; Wilinsky, Dan [Sprint PCS]
Confidence: 0.85

Title: [advertisements]
Advertisers include: The MEAT Market; Hair Experts Design Team
Category: advertisements
Confidence: 0.9

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