WEDNESDAY,JULY 26,2006
NEWS
THE UNIVERSITY DAILY KANSAN 5
LETTER (CONTINUED FROM 2)
the downstairs in order to recify the cosmetic damage to the house. New sheetrock ceilings involve a lot of plaster dust and we were waiting for the house to be empty so as not to inconvenience anyone living there. Serina Hearn gave the 04/05 tenants thousands of dollars off their liability for damages caused to the house. There is a signed contract in which the 04/05 tenants come to this agreement. Hearn loses close to $2000 and they lose their security deposit to cover the plumbing costs and some of the damage repair. Maybe this sounds too good to be true that a landlord can be kind but these are the facts. I have all the bills and documents to back this up. I never threatened Kelly Cook as she claims. I also would like to invite anyone interested to have a look at the house which Cook claims to be a "shit hole". Words fail to express my dismay at these slanderous statements made by Pinnel and Cook.
Regarding the electricity complaints: The 04/05 tenants never complained about getting slight shocks from the 3rd floor bathroom, and neither did Kelly Cook who was living there without my knowledge (I personally don't do the accounting in my office and we frequently have checks sent in by family members with different names to cover tenants' rent especially in the summer months). However once the problem was made known to us by the City we hired Quality Electric, a very reputable company in town who do all our electrical work, to come and solve the problem. This was done BEFORE Cook and Pinnell moved in and the city found everything satisfactory.
A different electrical problem occurred after Pinnell and Cook moved in. My office (where there is a full time manager) was informed and we immediately sent out Quality Electric to solve the mystery. It turned out that because of the water damage from 04/05 and having to dig through many walls to find the burst pipes something was causing an unpredictable short.
within days. They had called in on Friday and by Monday the electricians were there. We have receipts of this to prove our promptness in this matter.
The problem was solved
I also gave the University Daily Kansan reporter many phone numbers of current tenants to call and ask them what they think of me as a landlord but he never called. I was never told when he talked to me what Pinnel and Cook had said about me and my practices and therefore I did not have a chance to prove my side with documents before the article was published.
I will leave you with a comment I received from one of my tenants who is leaving in a few days.
"In case I don't see you before I move to Chicago, it has been great being your tenant. Thank you for all the help and promptness in solving problems. Best wishes!"
Serena Hearn Rainbow Works, LLC