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Tuesday, January 27, 1987 / University Daily Kansan
Senate wants efficient aid office
By JOHN BUZBEE
Staff writer
The University Senate may investigate ways to improve equipment and efficiency at the office of student financial aid, said Mel Dubnick, chairman of the University Senate Executive Committee.
"Efficiency comes at a cost," he said. "Most of us believe that it is a matter of choice."
The Senate will consider appointing a committee to investigate ways to improve financial aid at its next meeting, Dubnick said.
Douglas Houston, chairman of the Senate Committee on Financial Aid to Students, said in a memo to Dub-
nick dated Jan. 15, "This office is in very no shape."
But with the state's tight budget, Dubnick said. "It looks like we'll have to suffer through another year."
Dubnick said students complained that it was tough to reach the office by phone. He said KU Information Service still received a lot of complaints about the office.
patrons at the office Houston's committee recommended that the office's phones and computers be improved.
Gordon Woods, Senate student representative, said the expense for the improvements might pay off.
"It could be, in the long run, that"
they'll save money if it can cut down on the number of people shuffling paper," he said.
The financial aid staff is doing a good job with what it has, Dubnick said.
"It's a frustrating job. They're underfunded, understaffed. Everybody knows it, but nobody can do anything about it," he said.
Jerry Rogers, director of financial aid, said, "We feel like we're working very hard, and we have a good staff."
Rogers said some students weren't satisfied with the office because they relied on it.
He said that shareholders officially would approve the appointment at their annual May meeting.
board prompted the appointment.
"It is an opportunity to learn about one of the state's industries," he said. "I'm pleased to be associated with the members of the board."
Budig said he was pleased to be selected as a board member.
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